Exchange Policy

labhoosha.com fully responsible what they sell hence we offer easy exchange policy for our valuable customer. We offer our customers a simple, hassle-free, Reverse Pick-up policy.  You can conveniently exchange any item within 10 days from the delivery date.

1. All returned items must be unused and unwashed for hygienic reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.
2. Once we receive the returned products, a quality check will be performed on the items by our  team. This is subject to the return having met the following requirements:

• The items should be unused and unwashed.
• The packaging should have the original packaging and tags in place.
• They should be returned within 10 days from the order date.
•  Any returned item received by us, If that does not meet the above mentioned conditions will not be accepted and will be returned to the customer without any exchange.

3. Please make sure that the items to be returned needs to be packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

4.Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address if the pin code is out of pick up location.

The Return Process

Online Return/Exchange:

If you are not satisfied with product, For return kindly mail us from your registered mail id .The existing product needs to reach us at Ahmedabad and returns can be made in the following ways-

Return Pick-up facility is available in selected locations depending on the courier services in the said location. If you choose to schedule a pick-up, you must properly wrap the product in a packet  and do not seal the packet. The product must be unused, unwashed, unaltered and all the tags should be intact. Keep the packet ready and open, to quicken the pickup process. Our staff may initially scan the product at the time of pickup and a quality check of the product will be conducted at our Returns Desk/Warehouse.

If return pick-up option is not available at your location you can even Self-Return the product to us. In case your area pin code is not eligible for Return Pick-up mode then, you may self-return the product to our Returns desk/Warehouse. The product should be properly wrapped and the you must ensure that the product is unused, unaltered, unwashed and all the tags are intact. Also, please mention the Order ID and Return ID of the returned product on the package.

You are required to courier the product on the below address: -

9/A Agrawal chambers, Opp Town hall, Ellisbridge, Ahmedabad 380054

After process:

Once we received item , after all necessary steps for checking we will issued coupon code as a credit note to customer. Customer will use that amount in their next purchase by using their coupon code with existing login details mentioned.

Unavailable Item

We aim to keep in stock every product displayed on our website. However, if an item is unavailable due to any reason, we will inform you via email within two (2) working days from the date of purchase. Thereafter, you will have the order option of either substituting your product with a same or higher priced product or cancelling the order. In case of cancellations, a refund will be initiated accordingly.

Product Disclaimer

Embroidery and Color

We regard the inherent qualities of our products with utmost care and we ensure the quality of our products but due to the nature of fabrics, we do not guarantee the garment’s embroidery or any color bleeding therein.

Sizing

The fit of our clothing depends on the cut, fabric and style of every garment. Some garments are designed to have a loose, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide available with each product to select the size or fit which is best suitable for you. Due to the nature of different fabrics the given measurement can differ marginally.

Color Display

We have done our best to display the colours of the products shown on this website as accurate as possible. However, the colour of the physical products may be different from the ones displayed on the website which could be due to the settings of your monitor or colour of your visual display or resolution of the image or lights used while taking the photographs of the products.

Wash care

We request you to read the washing instructions carefully as mentioned on the tag of the product and follow the same to avoid any damages to it.

The Company reserves the right to amend and/or alter any of the above policy terms and conditions at its sole discretion.